Hetto Hair FAQS
Check most frequently asked questions here, if you still need help then please contact us at service@hetto.net
About hair
Yes, we only supply 100% human hair and we have our own factory. Hetto Hair, a leading wholesale online hair extensions factory of your first choice for top grade-quality human hair extension at rock-bottom prices. Customers at hetto.net could buy same hair extensions at lower prices and enjoy free shipping on all orders.
Yes, the hair can be dyed as it is human hair. But there is a general rule that hair can be dyed from lighter color to darker color. And we suggest you to ask the professional hair stylist to dye for you, Always try a small strand of hair.
We can not guarantee it is 100% same with the picture, be aware of the color different. As different Monitor will show the color differently. At the same time, different people has different expectations of the hair, it is hard to satisfy every one. Thank you for your understanding.
General Speaking the virgin hair could last at least 6 months (if you take good care of it, it can last for a year) Your personal care also matters the life of the extensions. In a word, the more you look after them the longer they will last.
Four tips to take care of our hair extensions:using a shampoo with a high level of glycerin Do not use the hair dryer immediately Use oil on hair end Comb and massage hair every night
Hetto hair extensions can be used for a long time and will never cause damage if the correct products and methods are used and maintenance is followed. However, it's worth noting that they should be re-fitted after they've started to grow out to avoid pulling on your natural hair and damaging it.
It has very slight wave once wet but not a lot.
No shedding whatsoever and straight after you wash as long as you blow dry.Do not comb or brush the hair extensions while hair is wet. Make sure the hair is dry and pulled up to keep hair from tangling at night.
You won't need to wash them every night or even every second night, just once a week or once a fortnight should be fine.
Yes, but always keep in mind, never sleep with a wet hair. Before sleep, make sure your hair is dry and tie your hair back. It is always best to make a loose braid or ponytail when sleep.
About service
About shipping
Click HERE for more details about our shipping policy :)
Usually, it takes about 3-5 business days to reach your address via Expedited Shipping. It takes about 7-15 business days to reach your address via Standard Shipping.